Program Elements
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Seasoned Facilitators with Real-World Business Experience
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2011 Dates
February Session: February 4, 18, March 4, 18, April 1, 15, 29, May 13
May Session: May 13, 27, June 10, 24, July 8, 22, August 5, 19
August Session: August 19, September 9, 23, October 7, 21, November 4, 18, December 2
October Session: October 21, November 4, 18, December 2, 16, January 2, 20, February 3
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This virtual mulit-layered training program provides managers with the foundational skills for success, without ever leaving the office. By combining bite-sized instructor lead virtual sessions, application exercises, real-time coaching and peer collaboration resources, managers build confidence and accelerate their effectiveness. Participants learn practical tools to use immediately with their teams.
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Front line managers have significant impact on employees' effectiveness and performance; research has shown that managers have nearly 40% impact on employee potential. Yet, too often managers struggle due to lack of ability in the essential people management skills. A recent McKinsey study reveals that 70% of senior mangers are only "somewhat satisfied" with frontline manager performance.
8 Virtual Sessions
Content & Tools
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The Manager's Roles: Managers explore the different perspectives, expectations and challenges in balancing their role expectations. Management mindset shift and derailers are included. Tools: Manager Gameplan
Managing for Results: Focus is directed to setting individual goals and performance expectations. Tools: Effective Delegation & Accountability Toolbox
Engaging & Motivating Your Team: Increase effectiveness at mobilizing employee engagement. Tools: Engagement Dashboard & Motivation Assessment
Coaching for Performance: Learn to provide feedback to improve performance and coach employees to optimize their contribution. Tool: Coaching Profiler
Handling Difficult Situations: Managers learn how to have difficult conversations with employees and peers. Ways to handle poor performance are addressed and mechanisms to build trust across team members. Tool: Courageous Conversation Framework
Building High Performance Teams: Learn the elements of a high performance team and tips and tools to create them. Tool: Team Accelerator
Running Effective Team Meetings: Whether in-person or virtual, meetings are the staple in today's organizations. Learn how to increase their effectiveness including decision making & communication. Tools: Suite of Meeting Effectiveness Frameworks
Leadership & Influence Styles: Flexibility of leadership styles to fit a situation are explored. Application to real life situations are discussed.
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